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Home » General Terms and ConditionsTerms and Conditions
The following general terms and conditions are adopted when you sign up for tour and accept our quotation. Once you agree my quotation and prepay part of your tour fare you will be bound by all these general terms and conditions.
About Quotation
Hotels
Room Assignment & Single supplement
Price Changes
Reservations & Payments
Cancellation & Refunds
Insurance
Travel Document
Medical Responsibility
Limitation of Liability
Tipping
Guides and tour escorts
Others
1 What the price includes:Airport pickup upon your arrival in China and transfer to your hotel; all air and other transportation within China; all airport departure taxes on included flights; all accommodations (double occupancy); all meals (including one glass of beverage); transfers and permits; entry fees for sightseeing attractions; the services of your guide throughout the trip; and drop off service at the airport of departure for leaving China.
1 What the price does not include:Roundtrip air travel between your home and China; airport departure taxes on such travel; the cost of your Chinese visa; personal insurance; personal items such as extra beverages at meals, food or snacks at times other than regular meal times, laundry, telephone, fax or Internet/E-mail access charges, film, fees for taking photographs or videos in certain locations, fees for changing money, individual transfers, medical expenses, excess baggage fees, customs duties, shopping and tips or gratuities.
3 Hotels: There is an attached private bath and air conditioning in the room, as well as a telephone capable of international direct dialing and a television. In small towns or rural areas, simple guest houses may be used, there is probably no air conditioning in these rooms.
1 Room assignments and Single supplement:All hotels are based on double occupancy. If you let us know that you want to share a room on the trip when you sign up, we won't charge you a single supplement if we can't match you with a roommate. If you tell us when you sign up that you want to have your own room, you will be charged for single supplement. If you wish to have a particular person as your roommate, please indicate that by e-mail to us, and you will be given a room together. In the absence of such a request, room assignments will be same-gender and random.
1 Price Changes:The price is based on the most current information on costs in China and on the rate of currency exchange. If there are significant changes in either of these things, we may have to increase the cost of the trip. We will inform you of this as far in advance of the trip as possible. If we have to increase the cost, you may cancel your trip without any penalty.
1 Reservations and Payments: If you decide your tour and accept my quotation, you would pay 60% of total tour fare to us 90 days before your departure. You would pay the balance of price 30 days before your departure.
1 Cancellation:Once you want to cancel your tour, you would telephone /email us. If you cancel morn than 60 days before departure, you will get a full refund. If you cancel between 30 and 60 days before departure, we will charge a cancellation penalty of 50% of the cost. If you cancel less than 30 days prior to departure, we can’t guarantee any refund because payment and arrangements for the trip have been made final.
1 No Refunds after Tour Begins:There will be no refund for any reason once the trip has begun. There will be no refund for unused hotel rooms, meals, sightseeing or any other charges once the trip begins.
1 Insurance:We strongly recommend that you obtain accident and baggage insurance before your trip.
1 Travel Documents:You must have a valid passport that will not expire for at least six month after the end of the trip. A visa is required to travel in China. You need to obtain an individual visa from a Chinese consulate.
1 Medical Responsibility:You will decide whether the tour you choose is suitable to your physical condition. You are responsible for the cost of any medicines or medical care you may require during the trip for any reason. Please be sure you have adequate personal medical insurance to meet any medical emergency which might arise. In some cases, if you need medical care during the tour, you may be required to pay for it at the time it is rendered and seek reimbursement from your insurance company after you return home. Please check with your medical insurer for details. In the event of a medical emergency, we will make every effort to assist you in obtaining necessary care. Also, please tell us if you suffer from any allergies or other physical conditions which might affect you during the tour. Finally, please check with your doctor to find out what inoculations may be recommended for the areas you will be visiting. It is your responsibility to obtain all necessary inoculations.
1 Limitation of Liability: We are not liable for delays, accidents, inconveniences, injuries or expenses of any kind resulting entirely, or from causes beyond our control. You assume all risks of personal injury and aggravation of any medical condition related in any way to the activities of the tour. Baggage and other personal property are the responsibility of the owner and we are not liable for any loss.
1 Tipping:Tips to your local guides and drivers and hotel boys are commonly expected and appreciated from foreign tourists in China. If you give tips, the recommended standard is $5 USD per pax per day for the local guide and $3 USD per pax per day for the driver and $1 USD for one piece of luggage each time to check in or check out for hotel boy, but you may give whatever amount you wish, based on the service you get.
1 Guides and Tour Escorts: English-speaking local guides will be provided for your tour (except on days designated as free time) through licensed Chinese tour agencies that regularly supply us with guides for our tours. You will have a different guide at each stop on the tour, and the guides will not travel with you from place to place. If you need a guide escort to travel with you throughout the whole journey, please inform us in your requirements by email.
1 Free Time: Certain periods during the tour are designated as "free time". These periods are provided mainly to give you a chance to rest and relax. You are free to use the time as you wish. We will be happy to give you some information about things to do or see, but we are not liable for any loss, accident or injury which occurs when you are not with the group.
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